Gutter System Maintenance

SCARBOROUGH · EAST TORONTO

Photo-Verified Results · Fully Insured

Gutter System Reset

Initial Reset

Debris removed · Flow tested · Drainage Verified · Photo Record Provided

Required for Maintenance Program Enrollment

Bungalow

$279

Up to 170 linear ft

+ $1.75 per additional ft

Two Storey Home

$379

Up to 200 linear ft

+ $1.75 per additional ft

No Hidden Charges · Scope confirmed before service

▼ Initial Reset Service Conditions

Service Scope and Limitations

• Scope limited to visible and accessible
gutter sections only

• No roof or structural responsibility assumed

• Final service scope confirmed upon arrival

• Minimum service price $199

• Service limited to properties under 32ft height

• Clear and safe ladder access required

• Client must ensure safe placement areas and
neighbour access permission if required

• No gutter guard performance warranty

• Flow confirmed at time of service only

▼ Service Scope and Pricing

ELIGIBILITY

• Service limited to properties under 32 ft height

• Clear and safe ladder access required

• Client must ensure safe placement areas and neighbour access permission if needed

• Final service scope confirmed upon arrival

INCLUDED IN THIS SERVICE

• Complete debris removal from gutters

• Downspout clearing & flow verification

• Photo documentation confirming visible flow performance

• Water flow capacity confirmed after blockage removal

NOT INCLUDED

• Gutter guard removal or installation

• Repairs of any kind

• Structural condition assessment

• Below-grade drainage system performance

• Roof work or shingle inspection

• Modifications to gutter or downspout system

• Yard-waste bag removal (off-site transport)

PRICING FOR THIS SERVICE

• Bungalow pricing applies up to 170 linear ft

• Two-storey pricing applies up to 200 linear ft

• Additional footage billed at $1.75 per linear ft

• Minimum service price $199

SURCHARGES

• Downspout disassembly to clear internal blockages: +$60 per unit

• Gutter guard removal (if present)

• Additional technician required for safe access

• Service outside Scarborough & East Toronto includes a route-extension surcharge

• Yard-waste bag removal available (see Service Terms)

▼ View 10-Step Verification Protocol

1. Starting Condition Recorded - Gutters and downspout openings are photographed before work begins.

2. Blockages Identified - Obstruction areas are noted along each gutter run.

3. Debris Removed By Hand - Leaves and buildup are cleared from gutters at downspout openings.

4. Downspout Entry Confirmed Open - Top openings are confirmed clear and able to accept water flow.

5. Gutters Rinsed Clear - Remaining material flushed out prior to flow testing.

6. Downspout Flow Verified - Water movement is observed through each downspout without blockage.

7. Downspout Exit Verified - Water observed reaching the downspout exit point (where visible).

8. Exit Direction Observed - Water direction and behavior are observed at the exit point (where visible).

9. Standing Water Documented - Areas where water remains in the gutters are flagged for your awareness.

10. Verified Completion Record - Final flow conditions are documented with photos at the time of service and provided as your completion record.

Maintenance Programs | ClearLine Gutter Services

Maintenance Programs

Enrollment follows verified system baseline (initial service required)

Service level assigned based on system condition

Annual Maintenance

1 visit per year

✓ Debris removal

✓ Downspout clearing

✓ Flow verified

✓ Service record provided

$199

$279 two-storey

Monthly billing available (annual commitment)

▼ Full details

• Automatic annual scheduling

• Locked pricing while enrolled

• Property service record maintained

• Priority scheduling over non-members

Scheduled Protection

Priority Scheduling Access

2 visits per year (spring + fall)

Includes Annual Maintenance, plus:

✓ Late-season preservation visit

✓ Photo documentation after each visit

✓ Reduced risk of overflow between seasons

$349

$449 two-storey

Monthly billing available (annual commitment)

▼ Full details

• Automatic annual scheduling

• Locked pricing while enrolled

• Property service record maintained

• Priority scheduling over non-members

Continuity Management

Highest Priority Scheduling Access

Includes Scheduled Protection, plus:

✓ Fully managed — no client involvement required

✓ Service timing controlled based on system condition

✓ Condition-based intervention visits

✓ Ongoing drainage history maintained

✓ Highest scheduling priority

✓ Post-storm review

✓ Historical system tracking

✓ Problem-area tracking

$549

$649 two-storey

Monthly billing available (annual commitment)

▼ Full details

• Condition-based scheduling adjustments

• Drainage trend tracking across visits

• Pre-failure intervention logic

• Early issue communication

• Periodic review visits (April–December)

• On-site removal when buildup is found

• Dedicated scheduling access

• Preferred repair pricing (quoted separately)

▼ Maintenance Program Service Conditions

THESE TERMS APPLY TO ALL MAINTENANCE PLAN TIERS (TIER 1, TIER 2, AND TIER 3).
MONTHLY PAYMENT OR UPFRONT LUMP SUM OPTIONS ARE AVAILABLE FOR ALL TIERS.

EACH MAINTENANCE VISIT INCLUDES

•Complete debris removal from gutters

•Downspout clearing & flow verification

•Photo documentation confirming visible flow verification

•System capacity confirmation after each visit

VISIT SCHEDULE & RESCHEDULING

•Number of visits per year depends on selected tier

• Scheduled maintenance visits occur regardless of visible debris accumulation at the time of service

• If the gutter system no longer meets maintenance eligibility requirements at a scheduled visit, maintenance service may be paused until corrective adjustments are completed

•You will receive 7-14 days notice before each scheduled visit

•Client may reschedule once per visit with minimum 48 hours notice

•Cancellations or reschedule requests with less than 48 hours notice will count as a completed visit — no make-up, no refund, no credit

•If client refuses access or lead technician deems site unsafe, the visit counts as completed

PAYMENT TERMS

•Monthly auto-pay option available for all tiers (card on file)

•Upfront lump sum payment option also available for all tiers

•Failed or late payments may result in service pause or plan cancellation

•No prorated refunds for any unused portion of any contract term

PROGRAM COMMITMENT & AUTO-RENEWAL

•Minimum 12-month commitment required for all maintenance tiers

•Contract automatically renews for successive 12-month terms unless cancelled in writing before the renewal date

•Upon auto-renewal, card on file will be charged (monthly or lump sum based on selected payment method)

•Monthly billing is a payment arrangement for a 12-month service agreement. It is not a month-to-month service. Pricing under the maintenance program is discounted based on full-term commitment. If the agreement is cancelled early, all services rendered will be repriced at the standard one-time service rate. The client is required to pay the difference between the discounted price and the standard price upon cancellation.

•Missed or skipped scheduled services do not reduce contract obligation

PRICING & RATE LOCK

•Maintenance program pricing remains locked while enrollment stays active and in good standing

•Price lock applies only to maintenance service visits — repairs and additional services are quoted separately

•One-time service pricing may change over time to reflect operating costs, site conditions, and access requirements

NOT COVERED UNDER MAINTENANCE

•Gutter guard removal or installation

•Gutter guard performance warranty

•Repairs of any kind (quoted separately)

•Structural roof assessment

•Below-grade drainage system performance

•Roof work

•Modifications to gutter or downspout system

• Changes made to the gutter or downspout system after service, including work performed by other contractors, may affect previously verified conditions and maintenance eligibility

LIABILITY WAIVER

•While we exercise professional care, we are not liable for pre-existing gutter damage, roof leaks, landscaping issues, or property damage resulting from hidden defects or unsafe access conditions

•Client assumes all risk related to property condition and access safety

ELIGIBILITY FOR MAINTENANCE

•Initial Verified System Reset must be completed before maintenance program enrollment

• Maintenance program enrollment requires completion of the Verified System Reset. The gutter system must meet baseline drainage conditions supporting normal water flow. Systems that do not meet baseline drainage conditions are not eligible for maintenance program enrollment until corrective adjustments are completed.

• If the gutter system no longer meets maintenance eligibility requirements at a scheduled visit, maintenance service may be paused until corrective adjustments are completed

PHOTO DOCUMENTATION & VERIFICATION RECORD

•ClearLine Gutter Services may photograph areas of the property before, during, and after service to document site conditions, access conditions, and service completion. Images form part of the service record and may be relied upon to confirm visible conditions at time of service. Non-identifying images may be used for documentation and service illustration. Images showing people, license plates, or street-identifying details will not be used for promotional purposes without permission. Clients may request exclusion from promotional image use prior to service

ACKNOWLEDGMENT

•By enrolling in a maintenance program, you acknowledge that you have read and agree to all terms above, including the 12-month auto-renewing commitment, cancellation fees, no-refund policy, rescheduling penalties, and liability waiver